• performance

Performance... it's all about the plan

If you don’t have a business plan you won’t know if you’re doing well. More importantly, you won’t know if things are going wrong or need to be changed. All businesses should have four or five key measures, or key performance indicators, that give an instant snapshot of how well they’re doing – or not doing. These provide an early warning system. Don't wait for the year or month end accounts to see how your business is doing; your accounts should just tell you want you already know.Here are just a few measures you could easily put in place:

  • How many sales calls did you make today?
  • How many customers visited your shop today?
  • What is the value of your order book today?

You should plan for all eventualities. What would you do if your bank decided to take your overdraft away? It can happen but there are alternatives. You also need longer term objectives, supported by a solid business plan and strategy. Do you know where you want your business to be in five or 10 years? How are you going to get there?

Take the first step to strong KPIs and a workable business plan.

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