What to do if your Energy Supplier wants to change the meter? by The Cost Detectives

Posted in Cost Detective by Marcus on April 22, 2013 No Comments yet

What to do if your Energy Supplier wants to change the meter?


Smart meters are all the rage at the moment and indeed to be encouraged so we can all get rid of the ridiculous process of estimated bills.

When you get the call from your energy supplier that they want to change the meter, then ask yourself this question, “Why now?”

We have been told stories by our energy experts of cases where the supplier wants to change the meter because your current one is faulty. A good thing surely to change it then?

Not necessarily, what if your current meter is saying that you are using more than you actually are? Meters do go wrong especially the older ones with the spinning wheel. They are mechanical and parts wear out, allowing the wheel to spin more freely, and thus your readings are higher than they need to be and you end up being overcharged.

Energy MeterThe lessons here are to monitor your electricity usage via the meter, once you build  up a picture then you can look at the trends and decide if something out of the ordinary is going on. Make it the last thing you do every Friday before you go home.

Once your supplier comes into change the meter then the evidence is gone, they throw the old meters away, so how are you going to show that they have been over charging you now?

We have experts who can monitor your usage with their own meters if you are concerned, or if you just want to get cheaper electricity and gas then we have the experts who can help and are best suited to you and your business.

Don’t forget to follow us on twitter @CostDetectives for great free cost saving tips, or do get in touch if you are looking for any contacts as we now have over 7,300. MarcusKing@TheCostDetectives.co.uk



10 Top Cost Saving Tips for any Business

Posted in Cost Detective, General by Marcus on November 10, 2012 2 Comments

Ten top tips for savings costs in any company or at home

 I Recently used this list as a basis for a presentation I did to 20 business women in North London, it was well received. Not only because all the tips are real ones that we have used with our clients, but because some of them can also be used a home.

              1.     Energy                        Make sure you know when your energy contracts are up for renewal. If you     don’t  you will be rolled over into a new contract at a higher than market rate and be paying too much for years to come.


                 2.   Energy Usage           A very simple tip, when you leave your business tonight take a reading of your electricity meter. When you come in tomorrow take another reading. He wonder what on earth have you left on all night that is costing you hundreds and hundreds of ££s a year!


3.  Fax Machines           Please tell me you do not still have one of these, they cost over £200 a year to run. You can now have a digital fax which means that any fax that is sent to you arrives as an email instead. No more worrying about ink or paper of that horrible squealing noise if your fax shares your phone line. We got rid of ours sometime ago and we now use this, http://bit.ly/MAsfQy  costs £2 a month.


4.   Print Costs                   These costs are still falling so you must ensure that you get more than one quote each and every time. We act as a print price checker for a number of organisations so if you need help with what can be a tricky area but full of significant savings then let us know.


5.    Telephony                    There are again huge savings still being made in telephony, but if you are a small company or a one man band then have you thought about getting rid of your landline altogether? You can still have a landline number and just point  it at your mobile or answering service and you can change the number it points to anytime.


6.    For the retailers amongst you.    You should all be taking credit cards as a payment method, but when was the last time you checked how much your Merchant Credit  Card Company is charging you? It is not all about the headline percentage charges did you now there are over 16 other charges that can appear on your statement? If you have lots of tourists buying your wares did you know there is a way of reducing your charges to zero, and we know companies who are actually being paid by their Merchant Credit card company.


7.      Business Rates                        There are still 41% of small companies in the UK who are not claiming the discounts and rebates available. Have a look at your business rates bill and look for the RV value. If it less than £25,500 if you are in Greater London then you should be getting rebates.


8.      Data Back ups                     Do you back up your data? Do you back up onto a drive that sits next to your computer? Thief will just take both. What about at home are you backing up those precious digital photos etc. A large percentage of companies fail within 2 years of a significant data loss, do not be one of them.  We use a service that charges £60 a year for a terabyte, incredibly good value, if you want the details then just let me know.


9.      Do you run a cafe or a restaurant?        Do you measure your waste food? This is a great way to answer questions like are  our portions too big? Do our customers like what we are serving today? If you simply scrape all the left overs into a bucket then weigh each day you will soon get a picture of what is working and what is changing.


10.      Telephony again.                Have a look at your business phone bill, I want you to look for 2 letters that will highlight the fact that you are paying too much. Those letters are “BT”.  95% of the clients that we work with have been paying too much if they have had BT as their Telephony supplier, are you one of the them?



I hope you have enjoyed these 10 tips, please do not hesitate to ask any questions or indeed add your own. Don’t forget to share this article  if you found it helpful. Just send me an email Marcus@TheCostDetectives.co.uk



Is your Electricity Supplier Ripping you off?

Is your Electricity Supplier ripping you off?


  • Did you know that electricity companies sign you up to a contract which can last up to three years?
  • If you do not give notice at the correct time then they will just roll you over onto a new one without telling you.
  • They will also increase the rate that you are paying, the result?

The result is that you end up being stuck in non competitive contracts for years on end.                            

                                                                                                                                                                                                              Not all Electricity is Good.


Recently a Recruitment Agency client of ours asked us to look at his Electricity bills,

we looked forward to comparing his rates to the myriad of suppliers that are now available.

[Did you know there are    now over 30 Gas and Electricity suppliers in the UK you should

be checking, don’t use the price comparison sites for your business, fine for your home].


Anyway back to the recruitment company, we checked to see when their contract was up

and found it was not for 3 years as he had just been rolled over , as a consequence they are

now paying over 30% too much as compared to the rates we could have got them.



Three Top Tips For saving money on your Electricity Bills.

1]    Check when your contract ends . [Or we can do it for you]

2]    Get the Cost Detectives to explore the market for you at no charge to find you the best rate.

3]    Turn stuff off when you are not using it!


Of course if you would like us to help you check your existing contract then just drop me a line to Marcus@TheCostDetectives.co.ukand we will do all we can to get those bills reduced.


Cost Detective asks have you been rolled over by your electricity company?

Posted in Cost Detective, General by Marcus on July 12, 2011 No Comments yet

Once again I have a business  client who thought they could just move electricity supplier to a cheaper one.

Unbeknown to them  in the very small print was a roll over term, this company was rolled  for two years!  The rate they are now locked into is about 30% too high!

The window for giving notice on your current contract is short, find out when it is to avoid being rolled over at a higher rate!

If you need any help with this or your other costs  just drop us a line at Save@thecostdetectives.co.uk.